Professional services · ~40 people
Workspace chaos met a real offboarding process
ProblemGoogle Workspace had grown with the company. Shared drives had no owners, external link sharing was the default habit, and leavers still appeared in groups weeks later.
What we didMapped groups and shared drives, enforced MFA, tightened sharing defaults, and installed a same-day offboarding checklist tied to device return.
OutcomeCleaner access model, fewer “who has this file?” moments, and offboarding that finishes on the last day instead of whenever someone remembers.
Google WorkspaceIdentityOffboarding
Growth-stage SaaS · hybrid team
Invisible laptops became a managed fleet
ProblemMacs and Windows machines were untracked. Encryption was “probably on.” Antivirus was a mix of free tools and nothing at all. Leadership could not answer basic diligence questions.
What we didPiloted MDM, enrolled the fleet in waves, deployed business EDR with a single console, and set new-hire enrollment as part of day-one setup.
OutcomeNear-full enrollment, encryption and agent health visible in one place, and a path to MDR when they were ready for monitored response.
MDMEDREndpoints
Regional firm · multi-office
Five vendors became one accountable stack
ProblemEmail, antivirus, network, and tickets lived with different providers. Issues bounced between inboxes. Nobody owned the roadmap or the security defaults.
What we didStabilized identity and endpoints first, documented the network and servers, then folded day-to-day support into a single help desk path with clear escalation.
OutcomeOne point of contact for cloud, security, and support. Faster root-cause fixes and a prioritized backlog instead of permanent firefighting.
Help deskSecurityFull stack